Help Centre
Are you helping others from gambling problems?
We take responsible gambling extremely seriously and are committed to providing support and resources to individuals who may be struggling with gambling addiction or problem gambling. Our range of tools [...]
Are you Protecting minors from Gambling?
Yes, we have a strict policy to protect minors from gambling. We take all reasonable steps to prevent minors from accessing our services, including age verification checks when registering an [...]
What is Self Exclusion?
Self-Exclusion is a feature that allows you to voluntarily exclude yourself from accessing your account for an extended period of time, typically three months or more. This feature is intended [...]
What is Cool-Off?
Time-Out, also referred to as Cool-Off, is a self-exclusion tool that allows you to take a break from gambling for a specified period. During this time, you will be prevented [...]
What is Reality Check?
'Reality Checks' are reminders that appear at predetermined intervals to help you stay aware of the duration of your gaming session. These notifications indicate how much time has elapsed since [...]
What are the Deposit Limits?
A considerable number of our customers employ Deposit Limits as a measure to control their expenses. Limits can be established for a 24-hour, 7-day, or 30-day period and cannot be [...]
What is Win/Loss History?
The Win/Loss history is accessible on the 'History' pages via the 'My Account' menu. It displays your returns minus your stakes for all settled bets within the selected date range. [...]
What is my Activity feature?
With the "Activity" feature, you can monitor your account's activity using a visual dashboard that presents statistics, recent bet times, and a graphical display of your account history. You have [...]