Help Centre

What is Reality Check?

‘Reality Checks’ are reminders that appear at predetermined intervals to help you stay aware of the duration of your gaming session. These notifications indicate how much time has elapsed since you began playing and give you the option to either continue playing or log out. Reality Checks are a helpful tool to prevent excessive gambling and promote responsible gaming.

To assist you in managing your gaming time at, you have the option to create a ‘Reality Check’ alert on your account. This feature enables a pop-up notification to appear as a reminder of the duration of your account activity, excluding Poker gameplay.

If you prefer to receive alerts more frequently, any modifications will take effect immediately. However, if you opt to receive alerts less frequently, a 24-hour waiting period will be required before the change can be applied.

Latest update: March 24, 2023