Help Centre

What happens if I lose my Internet connection while playing a slot machine?

In the event that you lose your internet connection while playing a slot machine in our casino, please be assured that all game rounds will be separately logged in our system and will be considered valid.

To resume your game, simply reopen the game and it will pick up from where you left off. If any slots were spinning at the time of the connection loss, they will have completed the round and any winnings or losses will be recorded. To review your game history and check the outcome of any rounds played during the connection loss, go to the game settings and select “Game History.”

If you have any further concerns or questions, please don’t hesitate to contact our Customer Support Team for assistance.

Latest update: April 25, 2023