Help Centre

My deposit has not been added

  1. First, check to see if the deposit was deducted from your payment method. If it was not deducted, this could be the reason why it hasn’t been added to your account.
  2. If the deposit was successfully deducted from your wallet or card, please contact our Customer Service Team immediately. We will prioritize resolving the issue as soon as possible.

For more reading on the topic, we recommend checking out our Deposits FAQ.

Latest update: March 23, 2023