Help Centre

Is my financial information secure?

Absolutely! We take the security and privacy of our customers’ financial information very seriously. Your financial information is only used for the purpose of processing your deposits and withdrawals, and we do not store this information on our servers.

To ensure the highest level of security for financial transactions, we have implemented several security measures. Our transactions are processed through a reputable third-party provider, Nuvei. This company uses a 3D secure system to verify transactions, and it also conducts TPP identity and regulatory checks. Furthermore, it is fully compliant with PSD2 regulations.

For web wallet transactions, all transactions are made directly with your web wallet provider, adding an additional layer of security to the process. If you have any questions or concerns about the security of your financial transactions, please don’t hesitate to contact our Customer Support Team for more information.

Latest update: March 23, 2023